"At no time throughout its sales process does Verizon inform its Quantum customers that it is possible to access FiOS service on a television that is not connected to a set-top box," reads the . We already had FIOS internet, with 15 megabits downstream and upstream (a premium . For General Information related to verizon, feel free to stop by /r/verizon. Here are some steps to ease you through TV picture loss—from prevention to recognition to next steps when your picture finally does go out.TRANSCRIPTHere's a. For General Information related to verizon, feel free to stop by /r/verizon. Samsung dvdr135,samsung hdtv,verizon fios stb Sound is working in other modes ANSWER 0 Anonymous . One of the ports died. Bring Your Own Device. I am having a problem with my Verizon Fios remote controls. No problems detected at Verizon Fios If you are having issues, please submit a report below. Featuring a 100% fiber-optic connection, Verizon Fios offers several internet plan options, including 200/Mbps, 400 Mbps, and up to 940/880 Mbps. Verizon Fios problems in the last 24 hours in Long Beach, California. Forum discussion: I just had FIOS installed yesterday and all went smooth except for one minor problem. Fios internet is 100% fiber-optic internet with download speeds of up to 940 Mbps. I have an HDMI/DVI connection to a projector, so not a . or UPS store near your location, you can bring the defective Set-Top Box to one of the specially designated Verizon FiOS TV locations. I just purchased a new Samsung 4k tv, I bought brand new hdmi cables as well, almost everyday when I turn on the tv I get no sound on cable, picture is fine but no sound, the only way I've found to fix is to unplug STB and reset box, it then starts working again. Verizon FiOS brings 100 percent fiber optics straight to the home, delivering America's top-rated broadband service with download connections speeds of up to 50 megabits per second, pure HD TV channels with amazing picture-and-sound quality, and interactive capabilities that cable can't match. /r/Fios is a community for discussing and asking questions about Verizon Wireless' Fios related services. should I get the verizon fios router or not? : Fios Member. 2007-Apr-5 12:49 pm. I didn't touch them. An outage is determined when the number of reports are higher than the baseline, represented by the red line. PICTURE FROZE. The iphone switches over from 5 bars to NO SERVICE on an intermittant basis with no apparent reason. Next day - the STB in the basement shows all dashes on the screen and no picture. With Bang & Olufsen signature sound and design and built-in 4K Ultra HD¹ streaming, Stream TV Soundbar Pro is a 2-in-1 entertainment solution. Sign In. The box comes with 1TB of storage for your DVR recordings. Based on consumer . As a Verizon FiOS TV subscriber, you can unleash the full potential of your television and enjoy the programming selection, picture and sound quality that only fiber-optic technology can . No THe problem is when I push on "guide" the guide does not appear. 4G LTE - LTE Advanced. Imagine virtually no buffering during the season finale, and coverage for all your kids using their devices at once - all on a 100% fiber optic network. The picture keeps going off and I get message of - Answered by a verified Electronics Technician We use cookies to give you the best possible experience on our website. Problem started on is own. Get the sound quality your TV has been missing. Watch what you love with Verizon Fios TV in Sound Beach, {STATE_ABBREV}. Getting Started. Anyone have a problem with Verizon Fios HDTV audio out od sync. Follow the given troubleshooting steps: No Reception Ensure you have turned on your TV's power button. HD-DVR - Sound but no Picture. Verizon Fios problems in the last 24 hours. Review your TV's user guide or contact your TV's manufacturer. The RW cable is not needed for audio, you would need a optical, or digital coaxial cable (can use one of the RW cables) to get 5.1 sound. We like the compact design because it doesn't take up much space on your TV stand. The sound worked until yesterday. All on-topic posts will be accepted, even those which may put Verizon in a negative light. Verizon Fios TV uses high-speed fiber internet to bring hundreds of channel options directly to your living room with stunning picture quality. I didn't sign up at the time, because I wanted to compare the services with Charter . /r/Fios is a community for discussing and asking questions about Verizon Wireless' Fios related services. First, make sure you are pointing the remote directly at your TV and that there is a clear line of sight between the infrared light on your remote and the front of your TV. Verizon Fios problems in the last 24 hours. Many thanks, XXXXX XXXXX Lexington, MA The two companies are out at this week's Consumer Electronics Show, delivering a demo that uses a Panasonic Blu-ray 3D player to deliver full high-def 3D content via FiOS TV. A. Verizon Smart Family. Technician's Assistant: Are there any objects blocking the signal between the remote and the TV? This is yet another new set that was replaced because my other TWS30xxx from Samsung had a bowed picture. Verizon Fios join:2007-08-09 Huntington Station, NY. Verizon Fios On Demand delivers it to you with crystal-clear picture and sound. The TV is a Sharp Aquos which . Follow Reddiquette, learn something new, and enjoy some blazing fast FiOS. August 2, 2008 by Dave Zatz. What TV or what remote? The following chart shows the number of reports that we have received about Verizon Fios by time of day over the past 24 hours. Verizon FiOS offers not just fiber internet, but TV and home phone service as well and that is a whole lot to cram into one monthly billing statement. Verizon Messages. We've confirmed that the audio settings are on, but cannot find any sound. No sound. The problem is they . Unlike satellite or other cable companies, the picture that . All on-topic posts will be accepted, even those which may put Verizon in a negative light. Welcome to Verizon FiOS TV. 4K Ultra High Definition picture quality. It is so bad that it looks like the picture is dubbed liske a foreign film. This is my second post on this issue. Forum discussion: My picture has started randomly blanking out, requiring a hard reboot (unplugging) or a reset by Verizon. Have you ever noticed that when you turn on your Hd-DVR, the sound comes . WAITED A HALF HOUR THEN PLUGGED POWER CORD IN. I have a Sansui 32 inch Led Tv model : SLED-32HDR the tv switch on and i can hear the sound clearly but the screen is pitch black/no picture … read more. frankpf3. Troubleshoot your TV: Make sure the TV's power is on. Important: Last resort would be to get a soundbar that you could connect to the cable box and leave the HDMI out going to the projector. If you're considering the service, see what . The only fix I have found is to unplug the HDMI from the FIOS box and then plug it back in. Re: Have sound but no picture..until I unplug it. The whole family can stream with these kinds of internet speeds. Verizon offers a 100% fiber-optic Fios network that is 99.9% reliable. Calling Features. Carefully made sure that notications were activate in app settings, volume was turned up, etc. Samsung LNS3251 LCD w/no . The streaming platform of your choice should be up and running without issues. I CAN CHANGE CHANNEL AND HEAR DIFFERENT AUDIO BUT NO PICTURE. Your existing media devices, including game consoles and Blu-ray players, can also be connected for a seamless combined experience through one source. Check and see if there's any news of issues for Netflix, Hulu, HBO, Disney+, BBC, etc. Spending about an hour or so on line chat with verizon to solve my 2 cable box tv problems and they lost patience with me while I swapped out the boxes to se. Unplug the optical cable on the audio system and live with just stereo sound for now. My TV has 4 HDMI ports. The Most Fios TV has almost every channel you can imagine — over 425 in total. High School or GED. Bang & Olufsen signature audio design with 5 built-in speakers and Dolby Atmos virtual surround sound bring cinematic audio to your living room. No TV Picture No Reception TV screen The problem may be with your TV. TV sound is OK, but no picture. When there is no picture at all, you can Troubleshoot Verizon Fios TV automatically. This set-top box feature can help you avoid experiencing a "blank" screen, "no video" or "no signal" message on your TV. The following chart shows the number of reports that we have received about Verizon Fios over the past 24 hours from users in Long Beach and near by areas. Now what? Audio from the actual tv is fine because when I go on . FiOS TV customers will begin receiving the 1.6 set-top box software update in a staggered rollout beginning later this summer. But when I switch inputs back to the cable, I can't get the sound to play through the surround sound, it only wants to play through the TV speakers. Whether you are new or an existing member of the community we can't wait for you to explore all that we have in store! Verizon Wireless Services General. Verizon fios tv. Simple combined experience. My TV has 4 HDMI ports. The only time I recall someone being sent to vzwpix.com was a friend who did not have a camera phone so was unable to view the picture I sent, and had to view it online. The TV One box is a small set-top box. Catch up on past seasons or watch new premieres of the . Congratulations. The frozen picture is definitely when a game is blacked out. I unplug hdmi and picture comes back. I have an onkyo AV receiver TX-SR606 connected to Verizon Fios. Follow Reddiquette, learn something new, and enjoy some blazing fast FiOS. Message 1 of 10. The following chart shows the number of reports that we have received about Verizon Fios over the past 24 hours from users in Long Beach and near by areas. You made a great choice by subscribing to FiOS SM TV. My Verizon iphone switches over to NO SERVICE all day long. With Verizon Fios Internet, you'll experience 99.99% network reliability. "Verizon's FiOS TV and FiOS Internet service deliver unmatched speeds, incredible picture-and-sound clarity, and innovative new services with a brand people know and trust. There's a long waiting list in my state, so I signed up in October and had it installed just this last week. Fix issues with FiOS Television picture Fix remote and Set-top box issues If still unable to eliminate the glitch, your FiOS TV is having the problems. If you're receiving no picture from your Verizon FIOS cable box, try these steps: Verify the TV is set to the input the cable box is connected to by pressing the "input" button on your VIZIO remote. Call customer service, explain the scenario the more people that report this the faster we will get it fixed . Before we start troubleshooting streaming issues with Verizon FiOS, there are two things you need to check: The origin for the FiOS streaming problems. What I find strange is the guide data and menu picture is crystal clear . [HD] Verizon FIOS TV picture quality on Sony KDL40 we bought a new SONY KDL40" at Costco and after 3 boxes from Verizon, our FIOS picture is a)not real clear and b) kind of gray/misty (like you're . When I power on the TV (and HDMI 1 is selected) it shows No Video . The Verizon FiOS TV 1.6 Update. No sound on the Verizon Message+ app. If you cannot schedule a pick-up or there is no Mail Boxes Etc. With the 100% fiber-optic Verizon Fios network, fuzzy cable signals and blurry images are things of the past. I have a Sansui 32 inch Led Tv model: SLED-32HDR the tv. Check to see if the TV is plugged into an outlet controlled by a wall switch. Message 8 of 10. 9,117. I tried turning the tv speakers off, but then I just get no sound . 08-23-2016 10:50 AM. Have you contacted Verizon FiOS customer service during the past 12 months? Nov 25, 2017. Press the TV's power button. When I watch a bluray, the picture and surround sound work great. It measures roughly 10x7x1.5.". Verizon Fios cable has no sound and picture isn't clear but working fine on two other TVs. Proving that good things come in big packages too. 18,279 satisfied customers. For General Information related to verizon, feel free to stop by /r/verizon. Follow Reddiquette, learn something new, and enjoy some blazing fast FiOS. The following chart shows the number of reports that we have received about Verizon Fios over the past 24 hours from users in Los Angeles and near by areas. Take full advantage of your 4K TV. Get information to help you get started with your Verizon home phone service. All on-topic posts will be accepted, even those which may put Verizon in a negative light. International Travel. If it's not them, then . Our LG model 32LH20-UA, serial 908MXZJ15229 using Verizon FIOS has picture but NO SOUND. It features a sleek and discreet black design that blends in easily. Verizon Fios problems in the last 24 hours in Los Angeles, California. Best Buy customers often prefer the following products when searching for verizon fios tv. Unplug, reboot, call Verizon and they send out a technician. With Fios Internet, Fios TV and Digital Voice, you can look forward to reliable speeds, crystal-clear picture and excellent sound quality. Browse the top-ranked list of Verizon FiOS TVs below along with associated reviews and opinions. Immersive sound. Verizon Fios problems in the last 24 hours in Long Beach, California. Verizon says that the service's all-fiber-optic network will preserve the complete 1080p picture resolution. Now we just have a blue screen that says "No Signal!" bouncing around. Verizon FIOS TV - Review and Photo Gallery. Shahid. For General Information related to verizon, feel free to stop by /r/verizon. In settings a I have a sound lit green for notification. NO PICTURE BUT HAVE AUDIO. Our variety of calling features can protect your privacy and help you get more done. For General Information related to verizon, feel free to stop by /r/verizon. We use cookies to give you the best possible experience on our website. I have lost the sound notification when I receive a text message, it will vibrate and light the little green notification light but no matter what I have done I get no sounds when receiving text message, used to get the "druid" sound have tried different sounds for notification. Re: Box has sound but no picture. Local and long distance calls anywhere within the United States are included, and voice mail, caller id, and call waiting are also included with the plan. An outage is determined when the number of reports are higher than the baseline, represented by the red line. Take these steps to get Notification sound to work for the Verizon Message+ app: 1. Check the cable box audio menu. With Android TV, you can discover 700,000+ movies and shows in one place. An outage is determined when the number of reports are higher than the baseline, represented by the red line. For more information about the many advantages of . Since it goes through MMS and not SMS messaging, it does require your cellular data be turned on for MMS to work, even if you are on wifi. It's where you watch the news, where you catch your favorite shows, and where you go to relax after a long day. This is a LNT3242H LCD. Take Fios to the next level with HBO® When you add HBO® to your Fios TV plan, you'll get access to a huge library of the best entertainment. About the Verizon Fios TV One Box. Ask Google to control your TV with your voice. /r/Fios is a community for discussing and asking questions about Verizon Wireless' Fios related services. We have the Verizon Fios remote, and a remote that is for the DVD player. An outage is determined when the number of reports are higher than the baseline, represented by the red line. 03-28-2011 06:50 PM. Technician's Assistant:Are all the audio cables at the back of your Samsung TV connected tightly to the right sockets? Remember that splitter in the basement? I currently have Charter for internet and television. Verizon support found no trouble with set top box. Shop Verizon Plans. Follow Reddiquette, learn something new, and enjoy some blazing fast FiOS. Condition: Troubleshooting: The power button on the Philips remote only turns the STB on and off but not the TV. . 116 reviews of Verizon Fios "Zero stars for customer service and product/service knowledge. Yes, group messages are considered MMS multimedia messages and will show up as picture/video. We live in a strong coverage area, we have 4 other Verizon cell phones in our family and all have 5 bars. Follow Reddiquette, learn something new, and enjoy some blazing fast FiOS. The TV input control automatically changes the input source to your Fios® TV set-top box when you press the STB button on your Fios remote or set-top box. When I watch a bluray, the picture and surround sound work great. Have a Verizon Fios movie night right at home. My husband hit the TV button on the Fios remote, and then the arrow up button. Welcome to the new and improved Verizon Community, we are so excited you are here! 0. Hmmm, normally when I "get" a ringtone, it plays when I open the text message, and I simply "save as ringtone" with the right soft key. I wanted to switch over to VerizonFios after seeing that I would be getting HD channels without an additional charge when a representative came knocking on my door. Bug! Internet: High-speed and no data caps. Our second floor TV has both sound and picture, so something must be wrong with this set. Is the problem in the TV? Technician's Assistant: What specific product are you working with? Follow Reddiquette, learn something new, and enjoy some blazing fast FiOS. We are finally out from under Comcast Cable and have just hooked up Verizon's new Fiber-Optic based FIOS TV. Sound is fine. I dont want to sound picky, but one of the reasons I switched to fios was because of the alleged better picture quality. Still, no luck. It's going to revolutionize your television experience. I /r/Fios is a community for discussing and asking questions about Verizon Wireless' Fios related services. The fiber optic network provides both crystal clear picture and sound that are like no other, which makes every single channel look and sound absolutely amazing. An outage is determined when the number of reports are higher than the baseline, represented by the red line. , 7:23:16 PM 6/1/08 % network reliability heavy rain '' > home - Verizon <. Cord in ; no Signal! & quot ; the guide does not appear finally out from under Comcast and... ( 41,123 Views ) WATCHING a PROGRAM and WENT to CHANGE the CHANNEL following chart shows the of... 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